News

Cardtronics Acquires DC Payments

We at DC Payments are excited to announce our business has officially been acquired by Cardtronics! We’re confident this partnership is going to strengthen and better both DC Payments and Cardtronics as trusted industry names, as well as help us continue to provide the best possible service to our customers.

Say hello to Cardtronics

catmLogoCardtronics is the largest global ATM provider. This powerhouse company provides more than 225,000 ATMs in 11 countries, thanks to recent market additions in South Africa. By acquiring 25,000 DC Payments ATMs, Cardtronics professionals will establish their presence in the Australasian market, as well as increase their presence in Canada and the United Kingdom.

But Cardtronics isn’t just big — it’s also focused. Cardtronics experts have over 20 years of market experience with ATMs and have access to the best ATM technology available globally. DC Payments professionals will now also have access to this technology. In addition, Cardtronics brings considerable experience to the table. Their depth and breadth of experience in the global ATM market can only benefit us at DC Payments and you, our customers. This acquisition expands our pool of resources as well as allows us at DC Payments and our customers to rely on the strength of the Cardtronics brand.

And the best part? Just like DC Payments, the professionals at Cardtronics are completely customer-focused. Both companies share the core value of ensuring customer service is a top priority. Just like us, Cardtronics experts want customers to be raving fans. Together, we want to ensure our customer service not only continues to be exceptional, but also grows in strength moving forward.

How will this work?

We’re pleased to announce that the global integration process between Cardtronics and DC Payments has already begun. This process involves identifying all the best aspects of DC Payments and Cardtronics, and then combining them to ensure we’re delivering the best possible solutions to the market.

But don’t worry — it’s extremely important to us that this process doesn’t threaten or disrupt customer experience. Everything should remain “business as usual” for DC Payments customers as this transition continues. You can expect to continue interacting with the same contacts you’re used to interacting with now.

You may notice some slight changes in our branding as we move from “DC Payments” to “DC Payments, powered by Cardtronics.” But, other than that, you won’t be noticing many big adjustments. We’ll all be doing our best to ensure any changes to our organisation aren’t disrupting your business — just improving it!

[cta]We’re here to help you better understand our acquisition and transition. For more information, contact your Cardtronics representative at sales@cardtronics.com.au or by phone at 1300 305 600.[/cta]