Merchants: Understand the ATM Fee Structure Change

Major Australian banks CBA, NAB, ANZ and Westpac have announced a policy change that they will no longer charge surcharge fees on their ATMs. Major bank ATMs will provide surcharge-free use of their branded ATMs for members of other financial institutions. This major change in bank policy regarding fees on ATMs is likely to save cardholders millions in surcharge fees. Retail ATMs remain just as important in providing customers convenient access to cash and will continue to charge a surcharge fee. 

There’s no change for Cardtronics ATM merchants!

Retail ATMs are available at convenient locations where major banks do not typically place ATMs. They will continue to be an important service for your business and your customers to provide a convenient way to access cash. Your ATM will continue to charge a convenience fee for this service.

As the largest global independent ATM specialist, Cardtronics provides services to over 237,000 ATMs around the world, delivering convenient access to cash for consumers when and where they need it. As your trusted ATM experts, we are here for you and prepared to answer any questions you might have.

[cta]Do you have questions or concerns regarding what the ATM fee structure change means for you and your machines? We’re here to help! Contact your Cardtronics Account Manager today.[/cta]